Atech Support is on a mission: to provide secure cloud solutions that meet the needs of today and scale of tomorrow.
Delivering an award-winning customer-centric approach, we’re sky-rocketing through the clouds and beyond to reach the stars – and we’re taking your business with us!
IT is the heart of the modern business and keeping your IT infrastructure strong, and your IT strategy pumping, is essential. Our service desk is here to provide Information Technology Infrastructure Library (ITIL) compliant support, with Service Level Agreements (SLAs) that align with your business needs.
With Atech managed IT support, you’ll experience…
IT support provider – the nitty-gritty
The Atech team is clued up, accessible and the ideal IT support provider to give your business the very best cloud managed services. We are, after all, Service Addicts!
Broad cloud service range
Atech offers myriad services, which allows us to create a bespoke cloud storage solution for your needs. Given the speed at which technology moves, we continually review new technologies to enhance our clients’ service offerings.
Attention to detail
From technical support engineers through to the management team, the Atech team members boast meticulous attention to detail. We spend a vast amount of time and investment to ensure we exceed our client’s expectations in both the tools and processes we have in place. Whether it’s aiding day-to-day communication using collaborative tools or exploring and implementing new products, everything we do is to benefit our clients.
Atech has a versatile and dynamic approach to delivering cloud solutions and IT support. Unlike your ‘run of the mill’ IT support providers, we’re a proven technology partner. We’ll get under the skin of your business to understand the nitty-gritty. This tried and tested approach has produced measurable results, leading to an increase in our clients’ productivity.
IT security best practice
Not only do we take your cloud security very seriously but, as an ISO27001 certified company, we also adhere to strict security protocols. We follow industry best practice standards for IT security and we’re clear in our approach to internal governance and external auditing.
24/7/365 IT support
We provide easy access to a single point of contact for technical support, 24 hours a day, 365 days a year. No matter the time of day, we take pride in the level of service we provide. Day or night, you’ll use the same mechanisms to log an issue and the response you receive will always be high-quality.
Despite you having a designated account management team and continued direct access to your account manager, we make it our business to stay involved in your business. The entire management team is available to you, from contract take on and through the agreement term, when we’ll visit your office to gain first-hand insight of your business and IT strategy.